Why the middle is worth your attention
Why the middle is worth your attention
The benefit arrives late
The benefit arrives late
Most programs deliver their value through repetition. Someone who leaves in week three never reaches the part that works.
You've done your part
You've done your part
Recruiting, enrolling, and onboarding are the expensive steps. When people drift away, that spend goes with them.
Nobody says they are leaving
Nobody says they are leaving
People rarely quit out loud. They drift and don't share that they want to leave. You only find out from a report months later.